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Billing Delays- Glenwood, Lyle, East End & town of Goldendale

by Jan 11, 2019

KPUD is working out the billing process to ensure accuracy of the 1st statements. This has delayed billing for cycles at the beginning of the month. Cycle 1, 2 and 3 includes Glenwood, Lyle, the East End and the town of Goldendale.

Klickitat PUD switched to a new customer care and billing system this month.  With that being said, statements generated and sent at the beginning of the month are going to be delayed roughly 7-10 days this month.

KPUD has been working diligently to make sure all customer information is correct and statements are accurate. We apologize for the inconvenience and appreciate your patience.

We realize billing delays impact our customers, so we will not be issuing late fees or penalty charges.

Thank you for your support and feedback.