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Klickitat PUD

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Operations Manager

by Sep 16, 2021

This position has senior level responsibility for planning, organizing, directing, coordinating and controlling functional areas Operations.
  • Supervisor:      Assistant General Manager

    Status:                         Salary Exempt

    Salary Grade:             Grade 14 $136,502-$194,413 D.O.E.

    Summary:The Klickitat PUD’s Operations Manager is responsible for coordinating and directing, construction, operations, and maintenance activities related to the District’s transmission and distribution systems. This includes safety, purchasing, inventory, fleet, building & grounds, and vegetation management. Position is located out of Klickitat PUD Main Office 1313 S Columbus, Goldendale, WA.

    Essential Functions:Duties may include by not limited to the following:

    • Supervise and evaluate the work of employees involved in the operations and maintenance activities, including safety, purchasing, inventory, fleet, buildings & grounds, and vegetation management; interview, select, assign, direct, and evaluate employees; effectively recommend disciplinary actions as needed; hear grievances and resolve complaints; ensure that employees receive adequate training; involvement in the Collective Bargaining Agreement negotiations and implementation of the union contract.
    • Responsible for annual preparation of operations budget and work plan.
    • Schedule work with department heads under supervision to foster a good working relationship and efficient work scheduling to the utilization of resources.
    • Respond to various questions, including those that arise in the work site; resolve problems, provide technical assistance, and make decisions within established policy guidelines.
    • Responsible for managing and planning planned and unplanned outages.
    • Oversee development and implementation of quality assurance procedures and controls for the District’s construction and maintenance work.
    • Review electrical design layouts requirements for residential/commercial and industrial projects.

    • Review and evaluate the performance of the work unit, including operational and budgetary matters, through submitted reports and visual inspections.

    • Monitor changes to Federal and State standards, regulations, and contracts and their impact on the community and the department; forecast personnel and equipment requirements to meet standards; ensure timely submission of various reports required by regulatory agencies; maintain records and prepare other reports as requested.

    • Analyze time current reports for system feeders in order to maintain a proper balance of amperage on phases; initiate corrective actions as needed.
    • Direct the implementation of system maintenance projects; direct the investigation of equipment and material failures to determine the cause; identify the need for changes to current methods of operation.
    • Oversee the District's Safety Committee, Integrated Environmental Management Plan Committee, as well as Environmental Issues. Maintain current Material Standards Data Sheets (MSDS) and oversee District’s annual “right to know” employee information program. Follow all safety rules and procedures established for work areas.
    • Establish annual tree contracts that align with short- and long-term vegetation management plans.
    • Establish annual pole test and treat contracts that align with short- and long-term District inspection and maintenance plans.
    • Maintain proficiency by attending training conferences and meetings, reading materials, and meeting with others in areas of responsibility.
    • Other duties as assigned.

    Knowledge of:.

    • Knowledge of electrical transmission, distribution, and substation operations, facilities management practices, warehousing, purchasing, line construction, and switching procedures.
    • Standard practices, processes, methods, materials, tools, and equipment used in the maintenance, repair, alteration, and improvement of electrical equipment and systems.
    • Electric construction standards, practices, and procedures for electric distribution and transmission power systems.
    • Methods of overhead and underground line construction.
    • Occupational hazards and safety rules, regulations, and practices are required in electrical trades.
    • Principles and practices of employee supervision, including training, and performance evaluation. Use interpersonal skills to discuss technical issues and resolve problems, coordinate work activities with other departments, utilities, contractors, vendors, and customers.
    • Provisions of the most recent electrical code applicable to installation, maintenance, and repair work.
    • Knowledge and ability to interpret federal, state, and local laws and regulating public utility electric systems.

     Knowledge, Skills, and Abilities:

    • Knowledge of local, State and Federal laws and regulations impacting areas of responsibility.
    •  Working knowledge, or ability to obtain working knowledge, of applicable WISHA Safety Standards
    • Demonstrated ability to direct/oversee departmental functions; communicate and work effectively with co-workers, external consultants/contacts and the public; use independent and discretionary judgment.
    • Skilled in interpreting Utility financial and operating data, making complex calculations, and conducting strategic planning analyses with a high degree of accuracy and attention to detail. Developing, proposing and implementing actions from this analysis.
    • Ability to establish and maintain effective working relationships with assigned employees, peers, customers, and other work related contacts.

    Ability to:

    • Supervise work crews in an electric utility operation; meet critical deadlines; make decisions under pressure.
    • Plan, direct, observe, evaluate, and review the work of assigned staff.
    • Interpret, explain, and apply federal, state, and local laws regulating municipal electric utility systems.
    • Ability to manage planned and unplanned power outages.
    • Develop and implement quality assurance procedures and controls.
    • Develop and maintain system performance metrics (CAIDI SAIDI, etc.)
    • Develop, implement, and maintain financial analysis of existing and proposed capital projects.
    • Ability to analyze, develop, and maintain departmental financial documents, financial models, and department financial performance metrics.
    • Communicate with the public and staff, occasionally in stressful situations.
    • Represent the District effectively in consults, counsel, business, and professional groups.
    • Assist and support team performance and work cooperatively with other team members.
    • Provide positive support to internal and external customers.
    • Communicate effectively, both orally and in writing.
    • Establish and maintain effective working relationships with those contacted in the course of work.

    Minimum Qualifications: At least eight years experience working in a utility operations position, with utility line construction, and at least three years experience in a supervisory role.

    • Demonstrated supervision, leadership, and team-building successes.
    • Knowledge of personal computers and the use of computers and software required.
    • Valid First Aid/CPR Card, or the ability to obtain within 6 months of regular status employment.
    • Post-offer drug test required
    • Post-offer background check required

    Education: Two years college degree with an emphasis in business or engineering or equivalent and completion of a linemen apprenticeship program.

    Valid Driver license: Yes, valid Washington State driver’s license; and a valid Washington Commercial Driver’s License (CDL) “Class A.”

    Preferred Qualifications: Experience supervising union employees and participating in collective bargaining negotiations.


    Any combination of education and experience provides the knowledge, skills, and ability required to perform the job.

    Professional Competencies:

    Excellent oral, written, and interpersonal communication skills.

    Proficiency with standard operating systems and office applications, including Microsoft Word, Excel, and Outlook, Internet Explorer, and customer information systems.


    • Proficiency with standard operating systems and office applications, including Word, Excel, and Outlook.
    • Demonstrated organizational skills with proven ability to be detail-oriented, prioritize workloads, multi-task, and maintain a professional demeanor.
    • Demonstrated strategic thinking and analytical skills.
    • Demonstrate good decision-making skills.
    • Demonstrate good communication skills and exercises good judgment.
    • Effectively and professionally interact with customers in difficult, stressful situations.
    • Demonstrated organizational skills with proven ability to be detail-oriented, prioritize workloads, multi-task, and maintain a professional demeanor.
    • Demonstrated ability to effectively communicate and establish and maintain effective working relationships and good public relations with other employees, agencies, and the general public, including individuals from diverse backgrounds or cultures.

    Typical Physcial Demands/Working Conditions:

    • Both office work and fieldwork are required for this position. Duties are primarily performed in the area of the Goldendale office and warehouse.
    • Duties may include fieldwork in inclement weather. Must be able to navigate uneven terrain. Strenuous walking and climbing may be required.
    • Use of cell phone, computer, and other office equipment.
    • Travel, including overnight travel for training or conferences, may be required.
    • Must be available to respond to emergencies and to work for long hours guiding crew response and prioritizing repairs during major outages which may occur after hours, on weekends, and during inclement weather.

    Supervision or Functional or Technical Oversight Exercised: Supervise Line Superintendent, Operations Support Assistant, and Materials and Facilities Manager.

    Type and frequency of personal contact required (the general public, customers, organizations, and Klickitat PUD employees): Daily contact with the District’s employees and the general public. Frequent contact with hostile and/or critical/unhappy customers


    Please apply online at  www.klickitatpud.com .

  • :              Assistant General Manager