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Klickitat PUD

Klickitat PUD en Programas de Atencion al Cliente

Klickitat PUD Customer Support Programs


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Klickitat PUD customer service staff will work with customers to get customers financial assistance, establish reasonable payment arrangement or agree to a budget payment plan.  Klickitat PUD requests customers with overdue bills contact PUD customer service for assistance options at 800-548-8357 or 800-548-8358.


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Payment arrangements:  While customers are still obligated to pay for electricity they consume, KPUD will be as flexible and as reasonable as possible with payment arrangements to minimize customer impact.  Payment arrangements can be made directly with customer service and will be handled case-by-case depending on the account status and payment arrangement history.

  • Budget Payment Plan: The budget payment plan averages your monthly bills so you pay the same amount each month.  If your account is behind due to COVID, the past due amount may be spread over the next 6 months to help customer recover.  If you go off the budget plan, close your account, or move to another address, the balance becomes due immediately. KPUD customer service can be reached at 800-548-8357 or 800-548-8358.

 

                                                     WAGAP


Klickitat PUD partners with Washington Gorge Action Program (WAGAP) to help those in need.  WAGAP administers the Low Income Home Energy Program (LIHEAP) and the COVID Aid Special fund and disburses energy assistance directly to Klickitat PUD on behalf of eligible customers.   WAGAP will process your applications for the programs below, they can be reached at 509-773-6834 or 509-493-2662.  Here is the link to start the process Washington Gorge Action Programs .

  • Low Income Home Energy Assistance Program (LIHEAP): LIHEAP is a federally funded program that helps low-income households with their home energy bills. 
  • COVID Aid Special Fund:  Washington’s Governor approved a temporary COVID aid special fund which is part of an expanded LIHEAP program.  The pledge amount for assistance is a flat $500 for those who are at 125% of FPL.  Income can be qualified based on one month’s documentation of the standard three month’s documentation.
  • Rental Assistance Program:  WAGAP received $2 million in funding for Klickitat and Skamania Counties to assist renters whose ability to pay rent AND UTILITIES has been affected by COVID-19.  Contact WAGAP for program details at 509-493-2662 or email info@wagap.org.

lightbulbKlickitat County Economic Development (KCED) is a great source of information regarding grants and loans available for small businesses.  We are grateful KCED processes applications for KPUD COVID-19 Small Business Customer Assistance Program:

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  • Klickitat County Senior Services approves applications and recommends award for Low Income Senior Discounts:

  • Klickitat PUD Low Income Elderly Discounts:  Klickitat PUD offers a 5%, 15%, 25% or 35% low-income discounts to qualified low income seniors.  This program runs from December to May and is reviewed and approved annually. Please review eligibility requirementsKlickitat County Senior Services can be reached at 509-773-3757 or 509-493-3068.


                                        OWH

Gol
dendale Christian Fellowship (GCF) approves applications and makes award recommendations to KPUD for Operation Warm Heart:

  • Operation Warm Heart:  Klickitat PUD’s Operation Warm Heart is a year-round program that is available for qualified customers regardless of income.  Customer must demonstrate they are experiencing a temporary financial hardship based on factors beyond their control (COVID).  Customers with long-term poor credit history may not qualify.  A consistent effort to make payments is important.  Customer must have 1-year of service, prior to seeking assistance. Except in an emergency situation, OWH funds are for 1-time distribution.  Customer may be required to match pledge amount and pledge shall not exceed $500.  Contact KPUD customer service at 800-548-8357 or 800-548-8358 to request and submit an application.

If you want to give to those in need – consider Operation Warm Heart   You can round up your bill or choose a dollar amount to give to those who need help paying their bill.  At your request, customer service can set it up for you.

COVID-10 Emergency Rental Assistance Program

Program Overview

The Emergency Rental Assistance (ERA) Program provides Financial Assistance to Eligible Households for rent and utility costs payments and other housing expenses to alleviate the financial hardships endured from loss of income and increased costs due to the COVID-19 pandemic.

To participate in the ERA Program, an Applicant or a Landlord/ Owner acting on behalf of the Applicant must first submit a complete, written Application to Yakama Nation Housing Authority (YNHA).

Eligible Service Areas for the Program

YNHA has a formula area that is services, the city of Ellensburg, Wenatchee, and Grant County, Klickitat County, Lewis County, Franklin County, Skamania County and Yakima County.  These areas are eligible to apply to the ERA program.

Eligible Households

1st Preference:  Tribal Members and Tribal Descendants

2nd Preference:  Members of an Indian Tribe

3rd Preference:  All Other Eligible Households (ie Other members of these communities).

Eligible Households/ Applicants who experienced other financial hardship, directly, or indirectly, due to the COVID-19 outbreak:

  • Has qualified for unemployment benefits or experienced a reduction in household income, or incurred significant costs;
  • Can demonstrate a risk of experiencing homelessness or housing instability; and
  • A household income at or below 80% of the area median income.

Applications are available anytime outside the YNHA office or on the website at YNHA.org.

Yakama Nation Housing Authority – Yakama Nation Housing Authority (ynha.org)

Please call for more information with the ERA Program Service Specialist, Jaissa Grunlose @ 509-877-6171 ext 1052 or by email @ Jaissa@ynha.com.